By Scott McIntosh
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July 24, 2024
In today's fast-paced business world, artificial intelligence (AI) is no longer just for tech giants. Small businesses are increasingly leveraging AI to streamline operations, enhance customer experiences, and drive growth. As of 2024, approximately 37% of businesses and organizations globally employ AI technologies in their operations. This adoption is driven by the need to streamline processes, enhance customer experiences, and gain a competitive edge in the market ( ColorWhistle ). Small businesses, in particular, are leveraging AI to automate tasks, improve productivity, and make data-driven decisions ( Vena ) ( McKinsey & Company ). The use of AI in small businesses is expected to continue growing as the technology becomes more accessible and affordable. Innovations in machine learning, natural language processing, and computer vision are enabling even smaller enterprises to harness AI's potential. This trend is supported by studies showing that 72% of small business leaders believe AI can offer significant competitive advantages ( ColorWhistle ). But AI can be a bit overwhelming and beginners may wonder how do you get started? This quick 7-step guide will walk you through some simple steps to begin implementing AI in your small business, helping you stay competitive and innovative in the digital age.